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Let the PLAN Automation Service Team support you through all of your service needs.  PLAN Automation is here to help.  Whether you are looking for annual maintenance programs or immediate service we will be happy to provide you with everything you need.

If you need immediate assistance, please do not hesitate to contact us directly.

PLAN Technical Support
416-479-0777 | Press 1, then 2

PLAN After Hours Technical Support
416-479-0777 | Press 1

Eagle After Hours Technical Support
1-866-972-9835 or 1-865-379-1670

You can contact one of our Service Managers directly at:

Manager, Customer Experience
Danielle Louise Martin

Cell: 519-215-2600
Office: 416-479-0777 x 108


Manager, Technical Services
Scott Holmes

Cell: 416-704-6405


With over 40 years of actual x-ray manufacturing experience, EAGLE Product Inspection stands on the foundation of quality manufacturing, unparalleled technical service and radiation safety.

EAGLE Product Inspection's Technical Service Department currently has experienced staff at three locations in North America - Alcoa, Tennessee, Anaheim, California and Mexico City, Mexico. We are expanding into two new locations, Minneapolis, Minnesota and Toronto, Canada by the end of the year. This regional coverage, combined with unparalleled service affiliates in Europe, United Kingdom, South America and Asia Pacific, make us the industry's Technical Services world leader.

Our mission is to provide unsurpassed technical services to our customers and affiliates through the use of our team's expertise and experience combined with the most advanced diagnostic technologies available.

Technical Service offers support in the following areas

    • Factory Final Setup
    • Factory Acceptance Test
    • Factory Sales Demonstration Support
    • Technical Training
    • Technical support via telephone, email, modem and LAN
    • Spare Parts
    • Equipment Repair
    • Radiological Services
    • Technical Documentation
    • Equipment Installation
    • Equipment Field Service
    • On Site Customer Training
    • On Site Radiological Training and Services
    • Field Sales Demonstration

For more information please do not hesitate to contact us. We are here to help!


Service and Preventative Maintenance Agreements

EAGLE Product Inspection offers two levels of Service Agreements in addition to Preventative Maintenance Agreements to keep your equipment in the best operating condition.

Preventative Maintenance Agreements provide on-site maintenance for your equipment at scheduled intervals depending on the option you choose. You choose the interval from 1 to 4 times per year and we will be there to verify your equipments operation and repair anything that needs to be fixed. While on-site, we will also perform and document required Radiation surveys. A 30% discount is included for all parts required for repair during our visits.

Service Agreements provide on-site technical services when the need arises. There are two levels of service agreements: A Deluxe Agreement Package and a Standard Agreement Package.

For more information please do not hesitate to contact us. We are here to help!


Radiological Services

Upon acquisition, prior to operation, your safety officer or other designated individual within your company is responsible for registering your new x-ray machine(s) with your State radiation control agency.

Each State and provinces also has specific regulatory and radiation protection requirements with which you must comply. You can find your specific State regulations at the following internet link:

For more information please do not hesitate to contact us. We are here to help!



EAGLE Product Inspection has a staff of professionals with over 27 years of radiation safety and regulatory compliance experience in licensing and registration, radiation safety training and radiation protection program development & implementation.